ORDERING POLICY
1. Shipping: All prices include shipping within the United States. Orders are shipped USPS Media Mail. most orders take 5-10 business days for turn-around, but please allow 2-3 weeks for delivery just in case. We can not do rush orders.
2. For on-line credit card purchases via PayPal, please use the "Personal Use" or "Professional/Academic Use" buttons (to the left) for on-line ordering. Be sure to indicate the address that the order should be shipped to. PayPal transactions are secure. To get more information visit www.paypal.com.
3. For check or money order purchases, please send check or money-order (made out to Depth Media) to P.O. Box 4690, Rollingbay, WA 98061. Be sure to indicate the address the order should be shipped to.
4. Implied Rights: Home Use or Professional / Academic? DVD purchase for PERSONAL/HOME use implies that the DVD will be used by an individual and not be used in a library, screened in any academic or classroom setting, or screened at a public screening event. PROFESSIONAL/ACADEMIC orders grant a license for library, workshop, and classroom use.
Depth Media is not a theatrical distributor. Depth Media DVDs may not be used for public, advertised screenings or screenings in which admission is charged. Depth Media can not send out preview tapes. For public screenings, please contact us: info@depthmedia.org.
5. Formats + Regions: Depth Media DVDs are region zero, meaning they should work in most NTSC or PAL based systems. However, all DVDs are different, and some players, especially older ones, have difficulty playing some DVD formats. We can not be responsible for incompatibility issues, and suggest trying to play a DVD in multiple decks before assuming it is defective.
6. Returns: If you find that your DVD is defective, we will gladly replace it with the same title. Some older DVD players have compatibility issues with some DVDs, and we strongly suggest trying to play your DVD in a different player before assuming it is defective. Depth Media does not offer cash refunds.
7. Wholesale: Please contact us at info@depthmedia.org for details.
BY PURCHASING ANY DEPTH MEDIA DVD YOU ARE AGREEING TO THESE TERMS.